Tom Spencer

Senior UX Designer
Enterprise Systems & Ad-Tech

Currently at Rakuten Advertising turning data-heavy, high-stakes workflows into something that feels obvious, even when the problem underneath isn't.

Reduced report creation time by 90% through intelligent search—balancing natural language queries with structured controls for 1,000+ advertisers.
Rakuten Advertising

Natural Language Search & AI

Reduced report creation time by 90% through intelligent, natural language queries with structured controls for 1,000+ advertisers.

Publishers couldn't prove their early-funnel value. Multi-touch attribution would help prove there value.
Rakuten Advertising

Multi-Touch Attribution for Affiliate

Publishers couldn't prove their early-funnel value. Multi-touch attribution would help prove their value.

Streamlining the offer management experience for Rakuten Advertising
Rakuten Advertising

Enhancing offer management

Reimagining how users manage offers. I crafted a solution that simplifies workflows and elevates visibility.

About Me

Tom Spencer

Hi, I'm Tom 👋

I'm a Senior UX Designer based in Brighton, specialising in enterprise products that sit at the intersection of data complexity and human decision-making. For the past 8 years at Rakuten Advertising, that's meant dashboards, intelligent search, and attribution tools built for users who know exactly what they want, and won't tolerate software that slows them down.

I've shipped natural language search that cut report creation time by 90% for 1,000+ advertisers, and built multi-touch attribution tools that finally gave publishers the evidence to prove their value. I move fast, test early, and care more about decisions landing in front of users than decks landing in front of stakeholders.

Extra Pixels

Work I do when nobody's watching. Personal projects, speculative ideas, and the occasional rabbit hole.

Concept delivery app for a fictional donut company
404 page illustration iteration
Mobile app design - Beer app
UI design - To do list mobile app
Designed and built by Tom Spencer - 2026